Samantha Venia Logan is an expert in Online Community Management and full-stack marketing. She started her own YouTube channel in 2010, and RESCQU.NET in 2013. She worked for Constant Contact, and returned to college for a specialization in online community management. Then she attained all 12 certifications from DigitalMarketer. She spent the past 8 years learning the diverse skills necessary to develop strong stable online communities that make her clients' services and products integral to their function.
Samantha Venia Logan is one of the creators of the CHAOSS Social Currency Metric System (SCMS) metric and a regular panelist on CHAOSScast.
7 August 2020 | 45 mins 20 secs
Welcome to this episode of CHAOSScast! Today, we have a special guest, Michelle Dalton, who is the Community Manager for DigitalMarketer communities and uses Facebook groups. We are going to be discussing DigitalMarketer engaged community. We will learn Michelle’s interesting journey that led her into community management. Also, she will give us some insights on what she thinks she can bring to inform the Open Source Community and the onboarding experience and how important it is. Michelle also mentions their core values, which one of them is, “Always pursue growth and learning.” Download this episode to find out more!
31 July 2020 | 46 mins 1 sec
Hello and welcome to this episode of CHAOSScast! Today, we have an interesting episode about diversity and inclusion as one of the themes. We have special guest, Emma Irwin, Senior Program Manager at Mozilla, focused on building and sustaining healthy communities. We will learn more about the CHAOSS Diversity Inclusion Badging Project. Also, we find out what the number one problem is that people make when they approach community health metrics. And, as we think about diversity and inclusion, and all the movements going on right now, Emma tells us what we can do to help. Download this episode to find out more!
17 July 2020 | 39 mins 11 secs
Hello and welcome to this episode of CHAOSScast! In this episode, Matt and Venia have an informal conversational exploration of topics on their mind. Venia has Vanity Metrics on her mind. So today, we will explain what a Vanity Metric is, the importance of community strategy and why we are using metrics, and why you should consider your community social scientifically in meeting limitations. Matt and Venia have a few stories to share as well! Download this episode now!
10 July 2020 | 45 mins 9 secs
Hello and welcome to this episode of CHAOSScast! In this episode, we have special guest, Ruth Cheesley, Project Lead for Mautic Community and based in UK. Today, we will learn all about Mautic Community Health. We will find out what Ruth is doing with the metrics platform, her recently launched community healthcare dashboard, and participating in a Google Season of Docs. Also, we will learn about a program that enables contributors to take responsibility for specific areas of the Mautic project and become experts. Download this episode to find out more!
3 July 2020 | 50 mins 22 secs
Welcome to this episode of CHAOSScast! In today’s episode, we have special guest Jono Bacon, a community and collaboration strategy consultant, author, and speaker. He works with companies to help them build communities wrapped around a product or service or develop a platform that’s out in the open. Today, Jono shares with us things that have helped him in his career in community management and community strategies. Also, he discusses what worries him about data and where he sees open source community management moving forward. Also, find out why Jono said, “I want community to be something that makes the world a better place.” Download this episode now!
12 June 2020 | 56 mins 2 secs
Hello and welcome to this episode of CHAOSScast! What a great episode this is today! We have three guests joining us. Ray Paik, Community Manager at GitLab and Co-Founder and Board of CHAOSS. Also, Manrique Lopez, CEO at Bitergia, Co-Founder of CHAOSS, and Product Owner of GrimoireLab. And last, but not least, Valerio Cosentino, Senior Software Developer at Bitergia, Maintainer of GrimoireLab Projects, and Maintainer of Google Summer of Code. Today, we will be learning more about GrimoireLab and how it fits into the CHAOSS Project. Also, we will be discussing all the ways to gather metrics and the use of different tools involved in GrimoireLab. There is lots of great info, so download this episode now!
29 May 2020 | 49 mins 55 secs
Welcome to this episode of CHAOSSCast! Today, we have special guests, Venia Logan and Dylan Marcy of SociallyConstructed.Online. They are here to do some introspection on the process CHAOSS follows for defining metrics and to demonstrate this using the Social Currency Metric System (SCMS).