Hedan Zeng

Special guest

Hedan Zeng is Director of Product Management at Common Room, the intelligent community growth platform for today’s fastest-growing companies. She is responsible for the product pillars that allow customers to lead with advocacy, provide intelligent support, and report on the health of their community. Hedan helps community managers achieve useful, actionable insights through technologies like natural language processing and artificial intelligence. Prior to Common Room, Hedan led the product strategy, development, and go-to-market for Text Analytics and Speech products at Medallia, a leader in the customer experience management space. Hedan received her bachelor’s degree from Columbia University concentrating in Economics and Psychology.

Hedan Zeng has been a guest on 2 episodes.